Terms of service
Terms of Service
1. About Us
This website is operated by Aubiome AB, a company registered in Sweden. Throughout the site the terms we, us and our refer to Aubiome AB. By visiting our site or placing an order you agree to these terms.
Contact: hello@aubiome.com
2. Our Products
We sell food supplements. Food supplements are not medicinal products and are not intended to diagnose, treat, cure or prevent any disease. They are not a substitute for a varied diet or a healthy lifestyle.
Do not exceed the stated daily dose. Keep out of reach of children. If you are pregnant, breastfeeding, taking medication or have a medical condition, speak to a doctor before use.
3. Orders
Placing an order is an offer to buy. A contract is formed when we send you an order confirmation. We may decline or cancel an order, for example if a product is out of stock, if there is a pricing error or if we suspect fraud. If we cancel a paid order we refund you in full.
Products are sold to consumers for personal use. We may limit or refuse orders that appear to be for resale.
4. Pricing
Prices are shown in the currency selected on the site and include VAT where applicable. We may change prices at any time before an order is placed. If a product is listed at an incorrect price we will contact you before dispatch and you may confirm the correct price or cancel.
5. Payment
Payment is taken at checkout through our payment providers. We do not store card details. All payment information is handled by the provider you choose.
6. Shipping
We ship from our warehouse in Sweden. Delivery times are estimates and not guarantees. Risk passes to you when the goods are delivered.
Orders outside the EU may be subject to customs duties and import taxes, which are your responsibility.
7. Returns
Our returns and refunds policy forms part of these terms. It sets out your statutory right of withdrawal and our own guarantee.
8. Accounts
If you create an account you are responsible for keeping your login details secure and for activity under your account. Tell us at hello@aubiome.com if you believe your account has been used without your permission.
9. Content and Intellectual Property
All content on this site, including text, images, logos and product photography, belongs to Aubiome AB or our licensors. You may not copy, reproduce or use it commercially without our written permission.
10. Reviews and Submissions
If you send us reviews, photos, comments or other material you grant us the right to use, edit and publish it without compensation. You confirm the material is yours and does not infringe anyone else's rights. We may remove content that is unlawful, offensive or misleading.
11. Accuracy
We work to keep product information accurate but do not warrant that everything on the site is complete or error free. Ingredient lists and nutritional information may change between production batches. Always read the label on the product you receive.
12. Liability
Nothing in these terms limits our liability for death or personal injury caused by negligence, for fraud, or for anything else that cannot be limited under Swedish law.
Subject to that, our liability for any order is limited to the amount you paid for it.
13. Complaints
Contact us at hello@aubiome.com and we will try to resolve the matter. As a consumer you may also refer a dispute to the Swedish National Board for Consumer Disputes (ARN) or use the European Commission's online dispute resolution platform.
14. Changes
We may update these terms. The version published on this page at the time you place an order is the one that applies to that order.
15. Governing Law
These terms are governed by Swedish law. Nothing here removes the consumer rights you have under the law of the country where you live.
Last updated: September 2026